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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All E'TALON products

The group "New Technologies" offers for review the products of the plant E'TALON: slats, linings, bolts, threaded studs, butt plates, rails, fastening elements, beams, ties, sleepers, dead-end stops, traverses, headbands, railway shoes
  • Archive E'TALON
    Archive
    P 38 et al .
  • Traverses and headbands E'TALON
    Traverses and headbands
    TM-1, TM-73, etc.
  • Dead-end stops, RTI insulation E'TALON
    Dead-end stops, RTI insulation
    1ZHD/12-TKR.PJ and others .
  • Reinforced concrete slabs E'TALON
    Reinforced concrete slabs
    NSP 35.10, NSP 35.15, etc.
  • Railway shoes E'TALON
    Railway shoes
    BK-1A, BK-1L, BI2, etc.
  • Slats E'TALON
    Slats
    P1, P1HL, P2, etc.
  • Linings E'TALON
    Linings
    K-2, D-1, D-2, etc.
  • Sleepers E'TALON
    Sleepers
    type I, type II, type A-3, etc.
  • Ties E'TALON
    Ties
    C-1, C-2, C-7, etc.
  • Beams E'TALON
    Beams
    B-1, B-2, D-7, etc.
  • Fastening elements E'TALON
    Fastening elements
    AM-1, AM-2, S-6, etc.
  • Bolts E'TALON
    Bolts
    M24*180, M24*240, M24*220, etc.
  • Railway linings E'TALON
    Railway linings
    1P-65, 2P-65, 1P-50, etc.
  • Threaded studs E'TALON
    Threaded studs
    for formwork, for flanges, etc.
  • Butt pads E'TALON
    Butt pads
    RS-3, RS-4, etc.
  • Railway hardware E'TALON
    Railway hardware
    M27x160, M24x150, etc.
  • Rails E'TALON
    Rails
    P50, P65, etc.

NEW TECHNOLOGIES GROUP

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